- APPLIED TO INDIVIDUEL CUSTOMERS
The objective of Seychelles European Reservations is to put at the disposal of travellers, wishing to organise their trip by themselves, a guaranteed booking service by putting them in direct contact with tourism service entities, members of Seychelles European Reservations, and members of tourist associations duly recognised by the Ministry of Tourism and Civil Aviation.
The booking service is free. The prices indicated are the ceiling prices observed by tourism service entities in Seychelles according to the chosen formula.
Prices are in Seychelles Rupees and will be converted according to prevailing exchange rates vis-à-vis the various European currencies at the time of booking.The rates of reference in our on-line reservation system is given in EURO then converted in other currencies ( U$dollars, pounds sterling)
The prices given on Seychelles European Reservations tariff list are subject to change owing to the fluctuation in currency values which may vary from the time of printing of this list- valid for a year, and the actual date of the visitors's stay in Seychelles.
The money of reference to calculate the rates are in rupees that fluctuate with the American dollars. The exact amount will be specified when confirming the reservation.
Please note that all invoices in hotels and restaurant and restaurant are subject to 10% sales tax.
- CONDITIONS AND REGISTRATION OF RESERVATIONS
To guarantee a reservation, a 3 nights deposit for each hotel booked will be requested from the the client, a 50% deposit for a deep-sea fishing boat and dive, and for renting a car and a boat charter the deposit is minimum 3 days. Some members request total deposit amount for whole stay and this will be specified when confirming the reservation ( specially during high season).
The balance will be directly settled with the hotel and their booked services.
Any registration must be with a minimum settlement of:
- 30% of the deposit of the tourist service booked, the day of the reservation when the departure is more than 35 Days or the totality when required by the members
The following modes of payment are accepted: CREDIT CARD (VISA, MASTERCARD) Bank transfer or Bank draft.
For the online reservation payment by credit card, Seychelles European Reservation propose "PAYPAL" a mode of payment in order to protect your credit card details as follows:
Your credit card information is safe when you book on Seychelles-resa.com
With just one click, you can sign in securely to SEYCHELLES-RESA.COM and have all your transactions protected by powerful Secure Sockets Layer (SSL) encryption technology and Private Communication Technology (PCT) security standards supported by Microsoft Internet Explorer versions 4.0 and higher, and other popular browsers.
SSL encrypts your credit card number, name, address, and telephone number before they travel over the Internet. This makes doing business over the Internet as secure as purchasing by telephone.
SSL safe connection and secure transaction technology has effectively protected hundreds of thousands of Seychelles European Reservation customers who have transmitted their credit card numbers online and made a purchase since we launched in 1998.
You will print yourself a credit card authorisation form when printing your Reservation Form once the booking has been firmly confirmed.
Once you have completed the form and sign both documents you can then fax it or mail it to us : Seychelles European Reservation, 75 AVENUE PARMENTIER, 75544 PARIS CEDEX 11 - FAX +33 01 40 21 24 11 OR our Seychelles Office FAX + 248 22 51 02 AND PLEASE SPECIFY YOUR MODE OF PAYMENT.
Please note that Seychelles European Reservation will not be held responsible for any bank fees supplement that certain Banks (especially in France) are debiting from the clients accounts for any payment made by credit cards that are paid in Seychelles.
Please not this does not apply when making payments through Paypal
Unless agreed upon with the tourist service entity, any changes in a confirmed booking will be considered as a cancellation and this will entail fees similar to a cancellation request, even if it may be a postponement to another date.
The following conditions are exceptions and thus do not entail the payment of cancellation fees:
Any other changes which do not fall inot the two above-described category will be considered as a cancellation and will be billed according to paragraph 5.Cancellation fees below.
- change due to an increase in the number of passengers
- change accrueing additional costs in ground services (replacement of a half board by full-board, or a standard room by a superior category room)
- CANCELLATION FEES
Any cancellation must be communicated to the booking agent by e-mail, fax or by phone. The following fees will be charged to the client:
- 30% of the deposit if the cancellation occurs between the date of reservation from 40 to 25 days before the departure. Except during high season where full payment may be requested
- 100% of the deposit if the cancellation occurs within 25 days before departure date or in case of no show
- Please note that those conditions does not apply to International flights booking, cancelation policy will depend on the flight compagny terms and conditions which client has been booked on.
Special Condition for Cruises:
Before boat delivery, Charterer may cancel this contract by paying the following :- Cancellation more than 180 days before departure date : 300 € - Cancellation less than 181 days and more than 60 days before departure date : 25% of charter price, - Cancellation less than 61 days before departure date : 100% of charter price. If on departure date, the hired boat or equivalent is not available, Charterer has the right to the following possibilities : - Extend charter duration of the same time as delay planning permitting, - Not modify the charter end date and be refund for the time boat was not available, on a prorated basis of charter fee. - If delay exceeds one quarter of the charter time, Charterer can cancel the contract and be refund for charter fee.In all cases, Charterer cannot claim for prejudice for boat not being available. Any interrupted or shortened charter, any service not used by Charterer, for any reason, is not refundable.
Seychelles European Reservations advises you to get a travel insurance covering (cancellation fees and medical treatment in Seychelles) for your trip.
Should there be something amiss observed regarding the booking, travellers are requested to transmit
within 30 days after their return from their trip, all appertaining documents to Seychelles European
Reservations, who will inquire with local providers concerned. Beyond this time limit, Seychelles European
Reservations, which only provides a booking service, will not entertain any complaint.
- THE TRAVELLER'S RESPONSIBILITY
The traveller is expected to draw the attention of the booking agent as to his/her physical capacity to travel,e.g., pregnancy, physical disability, health problems. In this case, a discharge of responsibilities can be signed with the booking agent. Seychelles European Reservations advises you to get a travel insurance before, during and after your trip
Each Traveller is held responsible for all customs and Seychelles formalities European Reservation will not be held responsible for the non-presentation of documents or papers invalidate the travel.